Cookie Policy

Cookies are small text files stored on your device. We also use similar technologies such as local storage for theme preferences and session continuity.

These are required for the product to work: authentication sessions, CSRF / security tokens, load balancing, and remembering critical preferences such as appearance cache.

You cannot opt out of essential cookies while using the logged-in product, because they are necessary to keep your account secure.

We may store non-sensitive UI preferences (for example appearance theme cache) in local storage so the interface loads with your brand colors without flicker.

If we enable product or marketing analytics, those tools may set cookies to understand traffic and feature usage in aggregate. Where required, we will provide a consent mechanism before non-essential analytics run.

Payment providers, channel embeds, or support widgets you choose to use may set their own cookies. Their policies apply to those cookies. We do not control third-party cookie behavior beyond what is needed to load the integration.

You can clear or block cookies in your browser settings. Blocking essential cookies will prevent login and normal use of the app.

For privacy questions related to cookies, contact support@chatbiz.app.