Join the future with ChatBiz
AI Agents That Run Your Operations
Automate complex support across website, WhatsApp, Messenger, and Instagram — then hand off to your team with full context.
Built for every path your buyers write on
- Website
- Messenger
Problem & solution
Stop firefighting. Start answering.
Scattered channels and unread docs burn your team out. One grounded AI agent flips the workflow.
How it works
From setup to live answers in four steps
A clear path from empty workspace to AI support that your customers already trust.
Create a workspace
Sign up, name your brand, and open a support hub in minutes.
Upload knowledge
Add docs, PDFs, CSVs, and FAQs your agent should know cold.
Connect channels
Embed on your site or link WhatsApp, Messenger, and Instagram.
Go live & hand off
AI replies first — your team takes over with full chat history.
Key capabilities
Built for how modern support actually runs
Knowledge, channels, inbox, and handoff — one stack so your team ships answers faster without losing the human touch.
Multi-source knowledge
Ingest docs, PDFs, CSVs, and FAQs into one grounded knowledge base — so every reply starts from what your business already knows.
RAG-powered answers
Retrieval keeps responses accurate, cited, and on-brand — not generic chatbot filler.
Unified inbox
Every thread in one queue. Assign, prioritize, and reply without jumping between apps.
Multi-channel support
Website, WhatsApp, Messenger, and Instagram connected to one workspace.
Customizable chat widget
Match branding, tone, and prompts to how your business already speaks.
Human-in-the-loop
Escalate any conversation with full history — customers never repeat themselves.
Forms & lead capture
Collect context with forms, then route into the same AI + human workflow.
Live insights
Track deflection, reply speed, and channel volume so support stays measurable.
Your data, your control
Keep customer data in your own database with encrypted transport and clear ownership.
Who it’s for
One agent for every kind of business
ChatBiz isn’t locked to one niche. From shops and SaaS to clinics, schools, agencies, and local services — if you talk to customers, it fits your industry.
- E-commerce
- SaaS
- Healthcare
- Education
- Real estate
- Finance
- Hospitality
- Logistics
- Agencies
- Retail
- IT helpdesk
- Local services
- Works with your industry knowledge — docs, FAQs, and policies
- Same agent across website, WhatsApp, Messenger, and Instagram
- Human handoff when a conversation needs a real person
Pricing
Simple plans that scale with you
Full product access on free. Upgrade when volume grows — inbox, channels, knowledge, and human handoff on every plan.
- Start free — full product
- Change plans anytime
- Encrypted by default
FAQ
Questions, answered
Clear answers on free access, handoff, AI keys, industries, and custom deals.
What is this platform and how does it work?
Connect your channels, add knowledge, and let the AI agent answer first. Your team takes over from the inbox whenever a conversation needs a human.
Is the free plan a limited demo?
No. Free includes the real product — channels, agent, knowledge, forms, and inbox — with a monthly message allowance. Upgrade when volume grows.
Can my team take over from the AI?
Yes. Any conversation can hand off to a human with full history, so customers never repeat themselves.
Do I need my own AI API key?
Depends on the package. Some plans include platform AI; others let you connect an external key. Each package shows this on the pricing cards.
How do custom deals work?
Sales-led packages are scoped with our team — volume, seats, modules, and support — after you create an account and reach out from Billing.
Can I use this for any industry?
Yes. Upload your own knowledge and connect your channels — the same agent works for retail, SaaS, healthcare, agencies, and more.
Ready to get smarter automatically
Join teams using ChatBiz to answer buyers faster — free to start, ready when you grow.